Privacy Policy

Data we process

• Account details such as name, email address, locale, and verification status.
• Workspace details such as workspace name, market selection, plan, billing status, and membership records.
• Invoice draft data, OCR text, preview output, rule-check output, and usage records.
• Operational and security records such as login events, audit events, API activity, and fraud-prevention signals.

Why we process data

• To provide the drafting, checking, preview, and workspace features of the service.
• To secure accounts, prevent abuse, and investigate fraud or misuse.
• To manage subscriptions, payments, refunds, and support requests.
• To comply with legal, tax, accounting, and dispute-resolution obligations.

Retention

We keep account, billing, and audit information as long as needed to operate the service, handle support or disputes, and satisfy legal obligations. Temporary upload material may be kept only for the time needed to process extraction or review requests, while longer-lived records such as billing or audit logs may be retained for security and compliance purposes.

Cookies and technical data

We use essential session and security technologies to keep users signed in, protect accounts, manage workspaces, and operate the web application. We may also collect device, browser, IP, and request metadata needed to secure the service and diagnose problems.

Your requests

You can send access, correction, deletion, or other privacy-related requests to support@ivela.cn. We may need to verify identity, confirm workspace authority, and preserve limited records where required by law, fraud prevention, accounting, or dispute handling.